Group Booking Form
Incident Investigation Root Cause Analysis Problem Solving
This course provides participants with the knowledge and skills to undertake investigations and root cause analysis.
Step 1: Select a location
Step 2: Select a start date
| Course | Start Date | Price | Places Left | Status |
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Your options
Register your interest in this course and our facility will contact you to discuss training options and times.
Step 2: Select a start date
| Course | Start Date | Price | Places Left | Status |
|---|---|---|---|---|
|
|
|
Your options
Register your interest in this course and our facility will contact you to discuss training options and times.
Register your interest in this course and our facility will contact you to discuss training options and times.
Step 2: Select a start date
| Course | Start Date | Price | Places Left | Status |
|---|---|---|---|---|
|
|
|
Your options
Register your interest in this course and our facility will contact you to discuss training options and times.
Register your interest in this course and our facility will contact you to discuss training options and times.
No courses currently available
Contact us for course availability.
Step 2: Select a start date
| Course | Start Date | Price | Places Left | Status |
|---|---|---|---|---|
|
|
|
Your options
Register your interest in this course and our facility will contact you to discuss training options and times.
Register your interest in this course and our facility will contact you to discuss training options and times.
- Overview
-
This Incident Investigation, Root Cause Analysis (RCA) and Problem-Solving course include the theoretical and practical components to meet the skills and knowledge required to undertake investigations as part of the job role for technical personnel and managers.
Participants will gain the following skills and knowledge:
- Solving routine and non-routine problems
- Correct investigation techniques
- Drilling down to the root cause
- Proposing solutions to address root causes
- Completing incident investigations
Training and assessment are conducted at Site Skills Training facilities. Upon arrangement, training and assessment can be conducted at the premises of industry clients providing there are suitable industry training facilities.
- Duration
- Price
- Dates
This course is suitable for supervisors, managers, engineers and technical personnel who are required to investigate incidents, conduct a root cause analysis and solve problems.
Participants are required to bring at least two (2) recent incidents from their workplace that will be used for their in-class activities.
A moderate English language, literacy and numeracy skill level is required.
All participants are required to wear the following minimum PPE to enter our facilities:
- Fully enclosed shoes (steel-capped boots preferred)
- Long-sleeve shirt with high visibility
- Long work pants
Additional PPE may be required depending on the course requirements.
Upon successful completion of this course, a nationally recognised Statement of Attainment for the following units of competency will be issued:
| PMAWHS310 | Investigate incidents |
| MSS402080 | Undertake root cause analysis |
-
- Overview
-
This Incident Investigation, Root Cause Analysis (RCA) and Problem-Solving course include the theoretical and practical components to meet the skills and knowledge required to undertake investigations as part of the job role for technical personnel and managers.
Participants will gain the following skills and knowledge:
- Solving routine and non-routine problems
- Correct investigation techniques
- Drilling down to the root cause
- Proposing solutions to address root causes
- Completing incident investigations
Training and assessment are conducted at Site Skills Training facilities. Upon arrangement, training and assessment can be conducted at the premises of industry clients providing there are suitable industry training facilities.
- Duration
- Price
- Dates
-
This course is suitable for supervisors, managers, engineers and technical personnel who are required to investigate incidents, conduct a root cause analysis and solve problems.
Participants are required to bring at least two (2) recent incidents from their workplace that will be used for their in-class activities.
A moderate English language, literacy and numeracy skill level is required.
All participants are required to wear the following minimum PPE to enter our facilities:
- Fully enclosed shoes (steel-capped boots preferred)
- Long-sleeve shirt with high visibility
- Long work pants
Additional PPE may be required depending on the course requirements.
-
Upon successful completion of this course, a nationally recognised Statement of Attainment for the following units of competency will be issued:
PMAWHS310 Investigate incidents MSS402080 Undertake root cause analysis
Contact your local facility
Perth Facility
72-80 Belgravia St,
Belmont, Perth WA 6104
Opening Hours:
Monday - Friday: 7:30AM - 4:30PM
Course Contacts
West Brisbane Facility
55 Mica Street, Carole Park,
Ipswich QLD 4300
Opening Hours:
Mon-Fri: 7:30am-4:30pm
Course Contacts
North Brisbane Facility
97 Flinders Parade,
North Lakes QLD 4509
Opening Hours:
Monday - Friday: 7:30AM - 4:30PM
Course Contacts
Darwin Facility
1 Campion Road, East Arm
Darwin NT 0822
Opening Hours:
Mon-Fri: 7:30am-4:30pm
Course Contacts
Gladstone Facility
17-19 South Tree Drive,
South Trees, Gladstone QLD 4680
Opening Hours:
Mon-Fri: 7:30am-4:30pm
Course Contacts
We have worked with the best in the industry.
We work with companies who view industrial training as more than just a means to maintain compliance, it’s an opportunity to improve efficiency, improve safety and avoid down-time.
